📋 TERMS OF USE Service Agreement & Guidelines

Terms of Use

These terms and conditions outline the rules and regulations for the use of Inventa's POS system and related services.

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Inventa's POS system and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use our service.

2. Service Description

Inventa provides a Point of Sale (POS) system that includes:

  • Checkout and payment management
  • Inventory, products, purchase orders, and suppliers
  • WhatsApp and email CRM
  • HR, scheduling, and leave on Advanced and Complete
  • Reports and multi-branch analytics
  • Support, backup, and 99.9% uptime

3. User Accounts and Registration

To use our services, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Promptly update account information when it changes
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the service or servers
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute our services without permission

5. Payment Terms

Payment terms for our services:

  • Subscription fees are billed monthly or annually as selected
  • Payment is due in advance for each billing period
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days advance notice
  • Late payments may result in service suspension
  • You are responsible for applicable taxes

6. Data Ownership and Security

Regarding your business data:

  • You retain ownership of all data you input into our system
  • We implement industry-standard security measures to protect your data
  • We may use aggregated, anonymized data for service improvement
  • You can export your data at any time
  • We will delete your data upon account termination as requested

7. Intellectual Property

All intellectual property rights in our services, including software, algorithms, and documentation, are owned by Inventa. You are granted a limited, non-exclusive license to use our services during your subscription period.

8. Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance that temporarily affects availability, with advance notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, Inventa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Termination

Either party may terminate the service agreement:

  • With 30 days written notice for convenience
  • Immediately for material breach of these terms
  • Upon non-payment after grace period
  • If required by law or regulation

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our service. Continued use after notification constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms of Use, please contact us:

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