Essentials includes email support and a daily backup. Advanced adds prime support by email and on call. Complete adds 24×7 designated prime support and a real-time backup. Every plan includes 99.9% uptime.
Multiple ways to get the help you need, when you need it
Included on Essentials. Write to support and include the location and what you were doing in the POS.
Email supportAdvanced and Complete include prime support by email and on call. Complete adds 24×7 designated prime support.
See plansUse the contact form for a demo, a plan question, or a problem that needs a written record.
Contact formPlans, modules, and how checkout, inventory, CRM, and HR fit together.
Payments, mall sales reporting, and moving a location off a previous system.
API pageA Custom package is quoted. Support and backup for that scope are agreed with the rest of the work.
Contact our teamThe product pages describe the modules. Write to support when a location needs a person.
Company setup, the first location, products, and a first sale on Inventa POS.
Essentials, Advanced, Complete, and Custom are the same POS. The plan changes which modules a location includes.
Manage staff accounts, permissions, and access levels. Complete guide to user administration and security.
Master your business analytics with comprehensive reporting guides and data interpretation best practices.
Understand security features, compliance requirements, and best practices for protecting your business data.
Complete guide to payment methods, processing fees, refunds, and troubleshooting payment issues.
Email support is included on Essentials. Advanced adds prime support by email and on call. Complete adds 24×7 designated prime support.
Contact support
Email support
Email support
See plans
Contact form
API page
Contact our team
Contact support